Resume

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MISSION STATEMENT

To strategically lead the development of innovative AI/ML platforms that empower cross-functional teams to deliver innovative, impactful solutions driving organizational success and technological leadership for Intacct Job Code SIEW-28331.

PROFESSIONAL SUMMARY

Pragmatic Marketing for Product Management with more than 10 years’ experience in supply chain and enterprise SaaS environments. Proven success in implementing cost savings initiatives, coordinating, and maintaining tight schedules and deadlines, and ensuring internal and external customer-centric satisfaction. A track record for identifying logistical improvements, developing processes to streamline operations to align with company goals and objectives. Top-performer, respected leader and mentor, and valuable contributor to local communities.

PROFESSIONAL EXPERIENCE

Körber Supply Chain Software – Director of Product 1/2022 – Present

Lead multiple product teams to create context-driven standards across functionalities to ensure each member has the information they need to perform their role.

  • Managed up to 11 Product Managers and Product Owners from North America to EMEA.
  • Oversaw budget planning and initiatives across multiple product lines covering 60% of license revenue.
  • Leading technology initiatives in the pillar applications generating more than half a billion dollars of revenue.
  • Drove a cross-department Product Readiness process to ensure successful product adoption.
  • Lead multiple product teams in developing AI-driven features, ensuring seamless user experiences and high-impact business outcomes.
  • Collaborated with data scientists to incorporate machine learning models into existing products, improving predictive analytics and operational efficiency.

Sr. Product Manager

Lead multiple product teams to create context-driven standards across functionalities to ensure each member has the information they need to perform their role for each Feature and Requirement as they move through the workflows.

  • Interviewed and hired four product roles, including training and mentoring staff as they onboard to create an environment of growth and collaboration.
  • Managed the two largest revenue pillar applications with roadmaps to a microservice future state.
  • Collaborated with Customers and Partners to create future releases that will make the largest impact both in business need and customer value.
  • Led Technical User Group as a source of feedback and inspiration to the roadmap as well as a forum to excite current customers to upgrade and continue to support our products.
  • Managed product budget across two applications and more than thirty team members.
  • Led departmental training on microservices and AI/ML tools to enhance daily workflows.

MSA Systems, Inc. Director of Sales, Marketing, and Partnerships 1/2019 – 12/2021

Responsible for managing customer’s needs in discovery, highlighting solutions through demos, and scoping the implementation for professional services. Leverage operations background to build out training courses and a new partner program.

  • Standardize inbound frameworks, intake experience, and implementation protocols to increase customer experience and decrease friction for the QuickBooks and Sage Intacct integrations.
  • Co-create a North America and EMEA partner program including training and certification to amplify sales channels and deal flow. We brought six partners to Level 2, two partners to Level 3 for enterprise SaaS sales, and one partner to white label our professional services delivery experience.
  • Developed and executed a redesign of MSA’s three websites to create a unique, cohesive customer experience, leveraging the branded platform for all sales assets.
  • Create dataflow diagrams and video examples of current architecture to head migration of mobile platform from Windows Mobile to Android Platform.
  • Achieved record-breaking annual sales in my division, surpassing all previous benchmarks.

EDUCATION & PROFESSIONAL DEVELOPMENT

Pendo | AI for Product Management, Product-Led 2024

Pragmatic Institute | PMC Foundations, Level 1, Level II 2023

Leadership Studies, Inc.| Emotional Intelligence, Situational Leadership 2018

University of Phoenix | Master of Business Administration

VOLUNTEER

TEDxTemecula Director of EventsTemecula, CA – 6/2015 – Present

Joined as a volunteer with TEDxTemecula to foster and develop community innovation and personal growth. Over the past five years, I have had the gratification to increase community awareness, growing event attendance from 80 attendees to selling out venues at 365 people. As the Event Director, I have increased sponsorships, created a VIP level, and enriched audience engagement.

  • Manage speaker applications, auditions, and selections.
  • Support speakers with coaching before the event, ensuring speakers selected are prepared to present their TEDx Talk.
  • Created a VIP experience to cultivate a deeper connection between audience members and speakers, leading to increased event ticket sales.
  • Work within constraints of limited budgets to create a world-class experience for the audience and speakers.